抖音取消/退款申请

admin/src/router/index.js

@@ -245,6 +245,15 @@ export const asyncRoutes = [
           roles: ["order_back", "editor"],
         },
       },
+      {
+        path: "afterSale",
+        component: () => import("@/views/order/afterSale"),
+        name: "afterSale",
+        meta: {
+          title: "抖音取消/退款申请",
+          roles: ["order_back", "editor"],
+        },
+      },
     ],
   },
   {

admin/src/views/order/afterSale.vue

@@ -0,0 +1,136 @@
+<template>
+  <div class="app-container">
+    <div class="filter-container">
+      <el-input
+        v-model="listQuery.sn"
+        placeholder="订单号"
+        style="width: 300px"
+        class="filter-item"
+      />
+
+      <el-button
+        class="filter-item"
+        type="primary"
+        icon="el-icon-search"
+        @click="getList"
+      >
+        搜索
+      </el-button>
+    </div>
+
+    <el-table
+      v-loading="listLoading"
+      :data="list"
+      border
+      fit
+      highlight-current-row
+      style="width: 100%"
+    >
+      <el-table-column align="center" label="操作">
+        <template slot-scope="scope">
+          <el-button
+            type="primary"
+            size="small"
+            icon="el-icon-check"
+            @click="handle(scope.row, 1)"
+          >
+            同意
+          </el-button>
+          <el-button
+            type="primary"
+            size="small"
+            icon="el-icon-check"
+            @click="handle(scope.row, 2)"
+          >
+            拒绝
+          </el-button>
+        </template>
+      </el-table-column>
+
+      <el-table-column align="center" label="订单号" prop="order_id" />
+      <el-table-column align="center" label="售后类型" prop="after_sale_type_agg_name" />
+      <el-table-column align="center" label="售后原因" prop="after_sale_reason" />
+      <el-table-column align="center" label="退款金额" prop="refund_amount" />
+      <el-table-column align="center" label="申请时间" :formatter="formatTime" prop="after_sale_apply_time_ms"/>
+      <el-table-column align="center" label="到期时间" :formatter="formatTime" prop="audit_expire_time_ms" />
+    </el-table>
+
+    <pagination
+      v-show="total > 0"
+      :total="total"
+      :page.sync="listQuery.page"
+      :limit.sync="listQuery.limit"
+      @pagination="getList"
+    />
+  </div>
+</template>
+
+<script>
+// import Pagination from '@/Wangeditor/Pagination'
+import Pagination from "@/components/PaginationFixed";
+
+export default {
+  name: "Orderlist",
+  components: { Pagination },
+  filters: {},
+  data() {
+    return {
+      list: [],
+      total: 0,
+      listLoading: true,
+      listQuery: {
+        page: 1,
+        limit: 10,
+      },
+      oss: {},
+      item: {},
+    };
+  },
+  created() {
+    this.getList();
+  },
+  methods: {
+    getList() {
+      this.$axios
+        .get("/admin/order/dyAfterSaleOrder", { params: this.listQuery })
+        .then((response) => {
+          this.list = response.data.data;
+          this.total = response.data.total;
+          this.oss = response.ext;
+          this.listLoading = false;
+        });
+    },
+    handle(item, audit_result) {
+      this.$axios
+        .post("/admin/order/dyAfterSaleOrderHandle", { id: item.id, audit_result:audit_result})
+        .then((res) => {
+          this.$message({
+            message: "处理成功",
+            type: "success",
+          });
+          this.item = {};
+          this.getList();
+        })
+        .catch((err) => {});
+    },
+    formatTime(row, column, cellValue){
+      const date = new Date(cellValue);
+      return date.toLocaleString();
+    },
+  },
+};
+</script>
+<style scoped>
+.app-container {
+  position: relative;
+  padding-bottom: 60px; /* 分页条的高度 */
+}
+
+.filter-container,
+.el-table {
+  padding-bottom: 52px; /* 分页条的高度，以避免内容重叠 */
+}
+::v-deep .el-image-viewer__close {
+  background-color: #fff;
+}
+</style>

admin/src/views/order/index.vue

@@ -191,6 +191,15 @@
               确认接单
             </el-button>
 
+            <el-button
+              v-if="scope.row.is_direct_mode && scope.row.appointment_status == 2"
+              size="small"
+              icon="el-icon-thumb"
+              @click="confirmOrder(scope.row, 2)"
+            >
+              协助取消/退款
+            </el-button>
+
             <el-button
               v-if="scope.row.appointment_status == 1 && !scope.row.is_direct_mode"
               size="small"
@@ -202,14 +211,6 @@
           </el-button-group>
         </template>
       </el-table-column>
-
-      <!-- <el-table-column
-        align="center"
-        fixed
-        label="电话"
-        width="140"
-        prop="mobile"
-      /> -->
       <el-table-column align="center" fixed label="电话" width="140">
         <template slot-scope="scope">
           <span>{{ scope.row.mobile }}</span>
@@ -332,12 +333,6 @@
         prop="contact"
       />
 
-      <!-- <el-table-column align="center" label="微信" width="80">
-        <template slot-scope="scope">
-          <i v-if="scope.row.is_wechat>0" class="el-icon-circle-check"></i>
-        </template>
-      </el-table-column> -->
-
       <el-table-column width="138px" align="center" label="出行时间">
         <template slot-scope="scope">
           <span>{{ scope.row.travel_date | parseTime("{y}-{m}-{d}") }}</span>
@@ -504,20 +499,6 @@
             }}</el-radio>
           </template>
         </el-form-item>
-        <!--        <el-form-item label="快捷跟进" style="width: 600px;">
-          <el-select v-model="value" placeholder="请选择" @change="onChange">
-            <el-form-item style="display: inline-flex;text-align: left;width: 770px;">
-              <el-option
-                v-for="item in options"
-                :key="item.value"
-                style="width: 250px;display: inline-flex;word-break: break-all;"
-                :label="item.label"
-                :value="item.label"
-              />
-            </el-form-item>
-          </el-select>
-        </el-form-item>-->
-
         <el-form-item required pros="desc" label="跟进说明">
           <el-input v-model="item.desc" type="textarea" />
         </el-form-item>
@@ -570,7 +551,7 @@
       </el-tabs>
     </el-dialog>
 
-    <el-dialog title="确认接单" :visible.sync="orderConfirmDialogVisible">
+    <el-dialog :title="confirmTitle" :visible.sync="orderConfirmDialogVisible">
       <el-form label-width="130px" :model="confirmItem">
         <el-form-item label="产品名称">
           {{ confirmItem.product_name }}
@@ -639,10 +620,15 @@
         </el-form-item>
       </el-form>
 
-      <div slot="footer" class="dialog-footer">
+      <div v-if="confirmItem.appointment_status == 1" slot="footer" class="dialog-footer">
         <el-button type="primary" @click="dyOrderConfirm(confirmItem, 1)">确认接单</el-button>
         <el-button type="primary" @click="dyOrderConfirm(confirmItem, 2)">拒绝</el-button>
       </div>
+
+      <div v-if="confirmItem.appointment_status == 2" slot="footer" class="dialog-footer">
+        <el-button type="primary" @click="dyOrderCancel(confirmItem, 2)">仅取消预约</el-button>
+        <el-button type="primary" @click="dyOrderCancel(confirmItem, 1)">取消预约并全额退款</el-button>
+      </div>
     </el-dialog>
 
     <el-dialog title="纯核销" :visible.sync="dialog2Visible">
@@ -799,29 +785,22 @@ export default {
         prop: null, // 排序字段
         order: null // 排序顺序
       },
+      confirmTitle:"确认接单"
     };
   },
   async created() {
-    // this.listQuery.status = this.$route.query.status || null
     this.listQuery.zhubo = this.$route.query.zhubo || null;
     if (this.$route.query.start && this.$route.query.end) {
       this.listQuery.times = [this.$route.query.start, this.$route.query.end];
     }
-    // console.log(typeof this.$route.params.id);
     this.setQuery("status");
     this.setQuery("os_status");
     this.setQuery("times");
     this.setQuery("appointment_status");
-    // await this.getList();
-    // if (!this.$route.query.id) {
-    //   await this.setOneClickRepair();
-    //   await this.getList();
-    // }
     this.getShortcutContent();
     this.getAdminList();
   },
   mounted() {
-    console.log(this.$route.query);
     this.setMode();
     if (this.$route.query.id) {
       this.onInfo({ id: this.$route.query.id });
@@ -839,8 +818,6 @@ export default {
   },
   methods: {
     handleSelectionChange(val) {
-      // console.log(val);
-
       this.multipleSelection = val;
       const data = [];
       this.multipleSelection.map((item) => {
@@ -935,7 +912,13 @@ export default {
         })
         .catch((err) => {});
     },
-    confirmOrder(item) {
+    confirmOrder(item, type=1) {
+      if (type == 1) {
+        this.confirmTitle = '确认接单';
+      }
+      if (type == 2) {
+        this.confirmTitle = '协助取消/退款';
+      }
       this.$axios
         .get("/admin/order/info", { params: { id: item.id } })
         .then((res) => {
@@ -1132,6 +1115,25 @@ export default {
           // });
         });
     },
+    dyOrderCancel(item, cancel_type) {
+      this.$axios
+        .post("/admin/order/dyOrderCancel", { id: item.id, cancel_type:cancel_type })
+        .then((res) => {
+          this.$notify({
+            title: "成功",
+            message: "短信已发送给客人",
+            type: "success",
+          });
+          this.orderConfirmDialogVisible = false;
+          this.getList();
+        })
+        .catch((err) => {
+          this.$notify.error({
+            title: "发送失败",
+            message: err,
+          });
+        });
+    },
     dyOrderConfirm(item, confirm_result) {
       this.$axios
         .post("/admin/order/dyOrderConfirm", { id: item.id, confirm_result:confirm_result })

service/app/admin/controller/OrderController.php

@@ -7,8 +7,10 @@ use app\model\Backs;
 use app\model\DyOrderProductAppointments;
 use app\model\DyOrderProducts;
 use app\model\Follows;
+use app\model\OrderAfterSales;
 use app\model\Orders;
 use app\model\Logs;
+use app\server\Douyin;
 use app\server\DyApiService;
 use app\server\ThirdApiService;
 use app\server\Orders as ServerOrders;
@@ -801,4 +803,93 @@ class OrderController extends base
             return $this->error(2006, '出错了：' . $e->getMessage());
         }
     }
+
+    /**
+     * 抖音取消订单
+     * @param Request $request
+     * @return \support\Response
+     */
+    public function dyOrderCancel(Request $request) {
+        try {
+            $id = $request->post('id', 0);
+            $order = Orders::where('id', $id)->find();
+            if (empty($order)) {
+                return $this->error(2004, '记录没有找到.');
+            }
+            // 类型 1：取消预约并退款，2：取消预约
+            if (!$request->post('cancel_type') || !in_array($request->post('cancel_type'), [1, 2])) {
+                return $this->error(2005, '确认状态错误');
+            }
+            $cancelType = $request->post('cancel_type', 1);
+
+            $bookInfo = DyOrderProductAppointments::query()->where(['source_order_id' => $order->sn])->order('id desc')->find();
+            if (empty($bookInfo)) {
+                return $this->error(2006, '预约记录未找到');
+            }
+            $douyinService = new Douyin(5);
+            $res = $douyinService->bookCancelSmsSend($cancelType, $bookInfo->dy_order_id, $bookInfo->source_order_id);
+            Log::info('dyOrderCancel:' . json_encode($res));
+            if ($res->status_code == 0) {
+                return $this->success($res);
+            }
+            return $this->error(2005, $res->status_msg ?? '取消失败');
+        }catch(\Exception $e) {
+            return $this->error(2006, '出错了：' . $e->getMessage());
+        }
+    }
+
+    /**
+     * 抖音售后订单
+     * @param Request $request
+     * @return \support\Response
+     */
+    public function dyAfterSaleOrder(Request $request) {
+        $orderId = $request->get('order_id');
+        $builder = OrderAfterSales::join('orders', 'order_after_sales.order_id = orders.sn', 'left');
+        $builder->whereIn('orders.order_status', [1, 2, 5]);
+        $builder->where('orders.is_direct_mode', '=', 1);
+        $builder->where('order_after_sales.status', '=', 0);
+        if (!empty($orderId)) {
+            $builder->where('orders.sn', $orderId);
+        }
+        if(!$request->admin->is_super) {
+            $builder->where('orders.admin_id','=', $request->admin->id);
+        } else {
+            $builder->where('orders.admin_id', '>', 0);
+        }
+        $builder->field(['order_after_sales.*']);
+
+        $list = $builder->paginate($request->get('limit',10));
+        return $this->success($list);
+    }
+
+    /**
+     * 抖音售后处理
+     * @param Request $request
+     * @return \support\Response
+     */
+    public function dyAfterSaleOrderHandle(Request $request) {
+        try {
+            $id = $request->post('id', 0);
+            $order = OrderAfterSales::where('id', $id)->find();
+            if (empty($order)) {
+                return $this->error(2004, '记录没有找到.');
+            }
+            if (!in_array($request->post('audit_result'), [1, 2])) {
+                return $this->error(2004, '审核状态异常.');
+            }
+            $auditResult = $request->post('audit_result');
+
+            $douyinService = new Douyin(5);
+            // $auditOrderId, $auditResult, $bookId, $bookOrderId
+            $res = $douyinService->audit($order->audit_order_id, $auditResult, $order->book_id, $order->order_id);
+            if ($res->status_code == 0) {
+                OrderAfterSales::query()->where('order_id', $order->order_id)->update(['status' => $auditResult]);
+                return $this->success($res);
+            }
+            return $this->error(2005, $res->status_msg ?? '操作失败');
+        }catch(\Exception $e) {
+            return $this->error(2006, '出错了：' . $e->getMessage());
+        }
+    }
 }

service/app/api/controller/DyNotifyController.php

@@ -5,6 +5,7 @@ use app\model\Admins;
 use app\model\DyOrderProductAppointments;
 use app\model\DyOrderProducts;
 use app\model\DyOrders;
+use app\model\OrderAfterSales;
 use app\model\Orders;
 use app\model\Products;
 use support\Log;
@@ -261,6 +262,7 @@ class DyNotifyController extends base {
             // 取消预约
             $appoint = DyOrderProductAppointments::query()->where('dy_order_id', $params['order_id'])->find();
             Orders::query()->where('sn', $appoint['source_order_id'])->update(['appointment_status' => 0, 'travel_date' => null]);
+            OrderAfterSales::query()->where('order_id', $appoint['source_order_id'])->update(['status' => 1]);
             return $this->success([]);
         }
         if (empty($order = Orders::query()->where(['sn' => $params['order_id']])->find())) {

service/app/command/DyAfterSaleCommand.php

@@ -0,0 +1,76 @@
+<?php
+
+namespace app\command;
+
+use app\model\Admins;
+use app\model\LiveRoomWorks;
+use app\model\OrderAfterSales;
+use app\model\Orders;
+use app\model\Sales;
+use app\model\Works;
+use app\server\Douyin;
+use Carbon\Carbon;
+use support\Log;
+use Symfony\Component\Console\Command\Command;
+use Symfony\Component\Console\Input\InputDefinition;
+use Symfony\Component\Console\Input\InputInterface;
+use Symfony\Component\Console\Input\InputOption;
+use Symfony\Component\Console\Output\OutputInterface;
+use think\facade\Db;
+
+class DyAfterSaleCommand extends Command
+{
+
+    protected static $defaultName = 'DyAfterSaleCommand';
+    protected static $defaultDescription = '抖音售后列表';
+
+    protected function configure()
+    {
+        $this
+            ->setName('DyAfterSaleCommand')
+            ->setDescription('抖音售后列表')
+            ->setDefinition(
+                new InputDefinition(array())
+            );
+    }
+
+    protected function execute(InputInterface $input, OutputInterface $output): int {
+        $output->writeln('DyAfterSaleCommand start');
+        $douYinService = new Douyin(5);
+        $res = $douYinService->bookSearch('', 6, 1, 50);
+        $searchRes = json_decode(json_encode($res), true);
+        Log::info('DyAfterSaleCommand searchRes:' . json_encode($searchRes));
+        if (empty($searchRes) || $searchRes['status_code'] != 0) {
+            return 1;
+        }
+
+        if (isset($searchRes['order_list']) && is_array($searchRes['order_list'])) {
+            foreach ($searchRes['order_list'] as $order) {
+                $orderInfo = $order['order_info'];
+                $saleAfterInfo = $order['cancel_book_after_sale_info'];
+                $afterSaleData = [
+                    'order_id' => $orderInfo['order_id'],
+                    'book_id' => $order['book_info']['book_id'],
+                    'audit_order_id' => $saleAfterInfo['audit_order_id'],
+                    'after_sale_type' => $saleAfterInfo['after_sale_type'],
+                    'after_sale_type_agg_name' => $saleAfterInfo['after_sale_type_agg_name'],
+                    'refund_amount' => $saleAfterInfo['refund_amount'],
+                    'refund_type' => $saleAfterInfo['refund_type'],
+                    'after_sale_reason' => implode(',', $saleAfterInfo['after_sale_reason']['reason_list']),
+                    'after_sale_apply_time_ms' => $saleAfterInfo['after_sale_apply_time_ms'], // 申请时间
+                    'audit_expire_time_ms' => $saleAfterInfo['audit_expire_time_ms'], // 售后时间
+                ];
+
+                $afterSale = OrderAfterSales::query()->where(['audit_order_id' => $afterSaleData['audit_order_id']])->find();
+                if (!empty($afterSale)) {
+                    OrderAfterSales::query()->where(['audit_order_id' => $afterSaleData['audit_order_id']])->update($afterSaleData);
+                } else {
+                    OrderAfterSales::query()->insert($afterSaleData);
+                }
+            }
+        }
+
+        $output->writeln('DyAfterSaleCommand end');
+        return 1;
+    }
+}

service/app/model/OrderAfterSales.php

@@ -0,0 +1,6 @@
+<?php
+namespace app\model;
+
+class OrderAfterSales extends base {
+
+}

service/app/server/Douyin.php

@@ -540,4 +540,68 @@ class Douyin
         }
         return $res;
     }
+
+    // https://life.douyin.com/life/trade_view/v1/travel_agency/book/search?root_life_account_id=7325036766565746698
+    public function bookSearch($orderId, $status = 3, $pageIndex = 1, $pageSize = 1) {
+        $params = [
+            "order_id" => $orderId,// 预约ID
+            "page_index" => $pageIndex,
+            "page_size" => $pageSize,
+            "status" => $status,
+        ];
+        Log::info('bookSearch:' . json_encode($params));
+
+        return $this->_curl("/life/trade_view/v1/travel_agency/book/search?root_life_account_id=" . env('DY_ACCOUNT_ID'), $params, 'POST');
+    }
+
+    // https://life.douyin.com/life/trip/v2/travel_agency/book/cancel/sms/send?root_life_account_id=7325036766565746698
+    /**
+     * 取消预约/订单 发送短信
+     * @throws Exception
+     */
+    public function bookCancelSmsSend($saleType, $bookId) {
+        $searchRes = $this->bookSearch($bookId);
+        $searchRes = json_decode(json_encode($searchRes), true);
+        if (empty($searchRes) || $searchRes['status_code'] != 0) {
+            throw new Exception('获取预约信息失败');
+        }
+        try {
+            // 预约ID
+            $bookId = $searchRes['order_list'][0]['book_info']['book_id'];
+            $bookOrderId = $searchRes['order_list'][0]['book_info']['book_order_id'];
+        } catch (Exception $exception) {
+            Log::info('bookInfo searchRes:' . json_encode($searchRes));
+            throw new Exception('获取预约信息失败');
+        }
+
+        $params = [
+            "after_sale_type" => $saleType,// 类型 1：取消预约并退款，2：取消预约
+            "book_id" => $bookId,// 预约ID，如：800010584572603545816150740
+            "book_order_id" => $bookOrderId,// 预约订单ID，如：1076695371865940740
+        ];
+        Log::info('orderCancel:' . json_encode($params));
+
+        return $this->_curl("/life/trip/v2/travel_agency/book/cancel/sms/send?root_life_account_id=" . env('DY_ACCOUNT_ID'), $params, 'POST');
+    }
+
+    /**
+     * // https://life.douyin.com/life/trip/v2/travel_agency/book/cancel/audit?root_life_account_id=7325036766565746698
+     * 售后审核
+     * @throws Exception
+     */
+    public function audit($auditOrderId, $auditResult, $bookId, $bookOrderId) {
+        $params = [
+            "audit_order_id" => $auditOrderId,
+            "audit_result" => $auditResult,
+            "book_id" => $bookId,
+            "book_order_id" => $bookOrderId,
+        ];
+        if ($auditResult == 2) {
+            $params['reject_reason_code'] = 1105;
+            $params['reject_reason_msg'] = '线下沟通';
+        }
+
+        Log::info('audit:' . json_encode($params));
+        return $this->_curl("/life/trip/v2/travel_agency/book/cancel/audit?root_life_account_id=" . env('DY_ACCOUNT_ID'), $params, 'POST');
+    }
 }

service/public/static/css/chunk-32ed8a06.24ec1cd0.css

@@ -1 +1 @@
-.pagination-container[data-v-28fdfbeb]{padding:32px 16px;position:fixed;bottom:0;left:0;width:100%;background:#fff;padding:40px 280px;-webkit-box-shadow:0 -2px 10px rgba(0,0,0,.1);box-shadow:0 -2px 10px rgba(0,0,0,.1);z-index:100}.pagination-container.hidden[data-v-28fdfbeb]{display:none}.app-container[data-v-e3c84f38]{position:relative;padding-bottom:60px}.el-table[data-v-e3c84f38],.filter-container[data-v-e3c84f38]{padding-bottom:5px}
+.pagination-container[data-v-28fdfbeb]{padding:32px 16px;position:fixed;bottom:0;left:0;width:100%;background:#fff;padding:40px 280px;-webkit-box-shadow:0 -2px 10px rgba(0,0,0,.1);box-shadow:0 -2px 10px rgba(0,0,0,.1);z-index:100}.pagination-container.hidden[data-v-28fdfbeb]{display:none}.app-container[data-v-23c8e4b2]{position:relative;padding-bottom:60px}.el-table[data-v-23c8e4b2],.filter-container[data-v-23c8e4b2]{padding-bottom:5px}

service/public/static/css/chunk-5e673ae9.fabf1761.css

@@ -0,0 +1 @@
+.pagination-container[data-v-28fdfbeb]{padding:32px 16px;position:fixed;bottom:0;left:0;width:100%;background:#fff;padding:40px 280px;-webkit-box-shadow:0 -2px 10px rgba(0,0,0,.1);box-shadow:0 -2px 10px rgba(0,0,0,.1);z-index:100}.pagination-container.hidden[data-v-28fdfbeb]{display:none}.app-container[data-v-203394c6]{position:relative;padding-bottom:60px}.el-table[data-v-203394c6],.filter-container[data-v-203394c6]{padding-bottom:52px}[data-v-203394c6] .el-image-viewer__close{background-color:#fff}